Passwordless
Email + one-time code
Nothing to leak, phish or reset.
Resident operations platform
Every package and building service, handled.
Happy To Deliver keeps residents and on-site service providers in sync — from the moment a parcel is logged to the doorstep hand-off, with passwordless sign-in and real-time updates.
No passwords — sign in securely with a one-time code sent to your email.
Picked up
In transit
Your door
Amazon · 2 parcelsReady in the package room
Ready
Chewy · 1 parcelOut · 4–6 PM window
Out
Sephora · 1 parcelDelivered · photo on file
Done
How it works
Two audiences, one connected flow
Whether you live in the building or provide a service to it, Happy To Deliver removes the back-and-forth.
For residents
- 01A parcel arrivesOn-site staff scan and log it to your unit the moment it lands.
- 02You're notifiedGet an email or SMS alert with where it is and how to collect it.
- 03Delivered straight to your doorContactless delivery to your apartment or an option to leave in the package room.
- 04Book services & resolve issuesOrder from on-site providers and report a lost or damaged parcel in a tap.
For service providers
- 01Register & get approvedSet up your profile and payout details; building managers approve your account.
- 02List services & coveragePublish your rate card and choose the buildings and areas you serve.
- 03Receive ordersResidents in your coverage book directly — you accept, start and complete each job.
Platform features
Built for the way buildings actually run
Every capability below is part of the platform today — no add-ons, no guesswork.
Parcel · HTD-2481Scanning label…
Matched to Unit 5BLogged in 3 seconds
01 · Intake
Scan a label, log a parcel in seconds
Staff scan incoming labels with on-device OCR, so every parcel is matched to the right resident and unit the moment it arrives — no manual data entry, no mis-files.
- On-device OCR reads the carrier label
- Auto-matched to unit & resident
Choose your windowWednesday · to your door
12–2 PM
2–4 PM
4–6 PM ✓
02 · Delivery
Delivered inside a 2-hour window
Residents pick a 2-hour slot from the portal, and every operations screen shows a live “timed delivery” status so the team hands off exactly when it’s expected.
- Resident-chosen 2-hour windows
- Live status across every ops screen
Delivered · 5:12 PMPhoto & attestation on file
03 · Accountability
Proof for every doorstep hand-off
In-person deliveries capture a photo and an attestation, so there’s a clear, timestamped record of every hand-off — and far fewer “I never got it” disputes.
- Photo captured at the door
- Timestamped, auditable record
Damaged parcel claim#RF-1042
Reported
Verified
Approved
Paid
04 · Resolution
Lost & damaged claims, resolved
Residents report a missing or damaged parcel in a tap, and a guided workflow moves it from claim to verification to resolution — everyone can see where it stands.
- One-tap reporting from the portal
- Transparent claim-to-payout status
Cleaning
Pet care
Trash pickup
Booked · Deep cleanApproved local provider
05 · Services
An on-site service marketplace
Cleaning, pet care, trash pickup and more — residents browse approved local providers and book right in the app, with payments handled securely.
- Manager-approved providers only
- Book and pay in a few taps
Why teams trust it
Secure and dependable by design
Real-time
Live parcel & order sync
Updates land the moment they happen.
Role-based
Scoped access
Everyone sees only what they should.
Payments
Square-secured
Service bookings processed by Square.
Partners & operations
Property management of the building? You have a portal too.
Building managers, operations teams and administrators get purpose-built workspaces for intake, deliveries, residents and reporting — all sharing the same live data your residents see.
Building ManagerUnits, residents & staff
OperationsPackage intake & daily deliveries
AdminRegion-wide oversight & config
FAQ
Questions, answered
I’m a new resident, how do I login?
Residents are added by their building, so there is nothing to set up. Once your unit is on file, hit “Resident login” at the top of the page, enter the email your building has for you and we send a one-time code — no password to remember or reset. Some buildings also offer a self-onboarding link or QR code on-site.
I provide a service — how do I join?
Open the service provider login, register your business and add your payout details. A building manager reviews and approves your account before your listings go live.
Which portal should building staff use?
Building managers use the manager portal; on-site operations teams use the operations portal; administrators use the admin portal. The “Partner & staff login” button lets you pick the right one.
Is my information secure?
Access is passwordless and role-based, so each person only sees what their role allows. Service payments are processed through Square, and doorstep deliveries are recorded with proof of delivery.